TERMS OF SERVICE
Welcome to Trophic (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern the use of all services provided by Trophic UG (haftungsbeschränkt). By engaging with us, requesting a quote, or entering into a service agreement, you agree to be bound by these Terms. If you do not agree, please do not use or engage our services.
1. Scope of Services
Trophic provides custom product development, venture-building, and advisory services.
Our work includes, but is not limited to:
Product and brand strategy
Design and software development
AI and technology consulting
Venture incubation and co-building with partners or investors
Each project or engagement is developed individually based on a custom proposal and cost structure.
There is no self-service platform of public dashboard.
2. Engagement and Proposals
All services are delivered on an individual agreement basis.
An engagement begins only once a written proposal, scope, or contract has been accepted in writing by both parties.
Proposals outline the following:
Scope of work and deliverables
Timeline and project stages
Fees, milestones, and payment schedule
Applicable terms or special conditions
Any work outside the agreed scope will be subject to a new proposal or additional agreement.
3. Fees, Payments, and Invoicing
All pricing is custom and project-specific.
Fees and payment terms are agreed upon in writing prior to the start of each engagement.
Payments must be made according to the agreed milestones or schedule.
Unless otherwise specified.
4. Cancellations and Termination
Both parties may terminate a project by written notice if the other party:
Materially breaches the agreement and fails to cure within 14 days of written notice, or
Enters insolvency or ceases operations.
Upon termination:
The client is responsible for payment of all work completed up to the termination date.
Any prepaid fees for unfinished work may be refunded at Trophic’s discretion.
5. Use of Deliverables
All intellectual property and deliverables created by Trophic remain our property until full payment has been received.
Upon full payment:
Ownership or license rights are transferred as agreed in the contract or proposal.
Trophic retains the right to showcase non-confidential work for portfolio or case study purposes unless otherwise agreed in writing.
6. Client Responsibilities
Clients agree to:
Provide all necessary access, information, and feedback required for project execution.
Ensure that materials or data provided to Trophic do not infringe any third-party rights.
Comply with applicable laws and regulations in connection with the project.
Trophic shall not be liable for delays or issues caused by incomplete, inaccurate, or delayed client input.
7. Confidentiality
Both parties agree to keep confidential all non-public information exchanged during the course of a project.
Confidential information will not be disclosed to third parties except where required by law or with written consent.
8. Liability and Warranties
Trophic provides its services with due care and skill.
However, to the fullest extent permitted by law:
We make no warranties regarding specific results, performance, or profitability.
We are not liable for indirect, incidental, or consequential damages, including loss of profits or data.
Our total liability is limited to the total amount paid to Trophic for the specific project giving rise to the claim.
9. Intellectual Property
All pre-existing materials, methods, software, or tools developed by Trophic remain our exclusive property.
Clients are granted a non-exclusive right to use deliverables for their intended purpose, unless otherwise agreed.
Any use beyond the agreed scope requires written consent.
10. Governing Law and Jurisdiction
These Terms and all agreements with Trophic are governed by the laws of Germany, excluding conflict of law principles.
The exclusive place of jurisdiction is Berlin, Germany.
11. Amendments
Trophic reserves the right to amend these Terms from time to time.
The most current version will always be published on www.trophic.io
If significant changes are made, we will notify existing clients directly before they take effect.
10. Governing Law and Jurisdiction
Codemellow UG (haftungsbeschränkt)
Susannenstraße 21A,
Hamburg, Germany
Email: hey@trophic.io
Website: www.trophic.io